30 DAY MONEY BACK GURANTEE
Iowa Emu Oil offers a 30 day money back guarantee. We are proud to offer the best quality products containing emu oil in the market place today. Therefore, if, for any reason you are not completely satisfied with your purchase we will refund you the entire cost of the opened product.
REFUNDS AND RETURNS
If you are not satisfied with the product, please notify our Returns Department at 641-220-4143. (You will not be issued a refund without first contacting the Returns Department.) You will be instructed to package the remainder of the product and ship it to Iowa Emu Oil, 1310 Jasper Ave., New Hampton, IA 50659. Please include your name, address, phone number, and a written statement as to why you were not satisfied with the product and want a refund. A refund for the purchase price will be issued upon receipt of the product. You, the customer, are responsible for all shipping costs. No returns or refunds will be accepted after 30 days. Refund is limited to one opened product of any kind. If more than one product of the same kind was purchased, it may be returned in its original unopened factory package and a refund for the purchase price will be issued less a 15% restocking fee.
Iowa Emu Oil has the right to add, remove, modify, or change any or all of these guidelines at any time. Check this page periodically for changes. Your continued use of this site following the posting of changes to this page will mean that you accept those changes.